Response from Kate

If it had any mechanical issues you should of informed me, which you didn’t. I drove my car after your booking and it didn’t have any issues. You also left my car under 1/4 tank of fuel which I did not mark you down for. My car was serviced late May 2019 and I had washed and cleaned it before your booking. I had done all I can to ensure my car was ready for you. I can’t fix anything if you don’t tell me, so what is the point to giving me a thumbs down here? Just seems harsh if you do that.