I cannot recommend Simon's car enough. His car is the cleanest one we have ever had on Car Next Door. Simon is really cautious, you will be welcomed by an instruction letter to make sure you do everything right. You will find phone cables for any sort of phone, a pair of sunnies in case you forgot yours (which was not my case), the car is in really good shape and really pleasant to drive. We accidentally broke a plastic trim when opening the boot, we let Simon know straightaway and he has been very helpful to get that sorted between us without involving Car Next Door. He wasn't grumpy (which would have been understandable) but rather very positive and helpful as we showed that we wanted to do the right thing by him. All in all a very good experience, just an advice: be careful when opening the boot, make sure that you pull the handle and not the plastic trim where the logo is, which is quite thin and fragile, and will not like you pulling it.