Accounts Assistant (Home-based)

Accounts Assistant

Term: Long term contract

Location: National Capital Region (Remote home-based)

Car Next Door is the fastest-growing car-sharing network in Australia, growing on average 100% a year since 2015. We are the fifth-largest peer-to-peer car-sharing platform in the world and are on a mission to fundamentally change the way people think about transport. Since starting we’ve grown our community to more than 4,000+ cars being shared with over 150,000+ members.

Our fast growth and commitment to improving the environment have been recognised through:

  • 2019 - Australian Growth Company Awards, winner - Company to watch
  • 2019 - Deloitte Technology Fast 50
  • 2020 - Financial Times High-Growth Companies Asia-Pacific 500

About the role:

Car Next Door is looking for an Accounts Assistant to manage our accounts administration, as well as processing our customer billing and collecting payments. You’re a detail-oriented person, with the ability to work autonomously. Reporting directly to our CFO, you’ll be responsible for managing customer billing, ensuring we are processing claims and payments in the most effective way. This is a full-time contract role, working remotely from the Philippines. 

As a home-based worker, we require you to have a strong internet connection, with appropriate technology (computer and headset). Car Next Door has operated a remote team for many years with fairly established processes, practices, and tools to make you and the team successful.

What you will be doing?

  • Processing customer billing, including circumstances where there is abnormal billing data.
  • Processing changes and amendments to customer billing.
  • Processing prepayment of customer trips, and collecting funds.
  • Extracting, inputting, and analysing data, then providing reporting on your findings.
  • Assisting in contacting customers with outstanding debts, listing defaults, submitting chargeback evidence, and sending customers to debt collectors.
  • Processing supplier payments through online banking.
  • Ensuring support tickets and internal emails are replied to, and actioned within, the allocated time frame.

What you’ll bring:

  • At least 2 years experience working as a virtual operator or staff member supporting a company based in an English-speaking country.
  • Business-level proficiency in navigating Microsoft Office and Excel (or the Google equivalent)
  • Experience in bookkeeping or other accounts/finance-related tasks will be favourably looked upon.
  • Proven ability in reading and following written instructions when completing tasks.
  • Keen to learn new tasks and software (you do not need to learn to program, just learn how to use new software).
  • A high level of comfortability in communicating with internal team members.

Why you will want to join the Car Next Door team

You will have a great set of tools to use, and plenty of autonomy to drive change and see the results of your work

We are growing rapidly - you will have the chance to contribute to this growth and excel in your career, and giving you a say in the future direction of the company

Opportunities for flexible, remote work

Strong career growth and learning opportunities 

Opportunity to participate in our employee equity scheme

Be part of a small, energetic and collaborative team that’s open to new ideas and ways of working 

We´re making a difference to the future of personal transportation in Australia

Apply now to be considered for this amazing opportunity!

Apply now

We are only accepting applications that have completed this form.

Please Note we do not accept applications via 3rd party recruiters or others businesses. We are not liable for any fees incurred assumed or otherwise and fully reserve the right in the absence of a mutually agreed (receipt of terms of business does not imply agreement) contract to approach any persons we believe are suitable for the role or our business.

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ABN 53 163 596 530