Sales Assistant (Home based)

Sales Assistant

Term: Long term contract

Location: Philippines (Remote home-based)

Car Next Door is the fastest-growing car-sharing network in Australia, growing on average 100% a year since 2015. We are the fifth-largest peer-to-peer car-sharing platform in the world and are on a mission to fundamentally change the way people think about transport. Since starting we’ve grown our community to more than 4,000+ cars being shared with over 150,000+ members.

Our fast growth and commitment to improving the environment have been recognised through:

  • 2019 - Australian Growth Company Awards, winner - Company to watch
  • 2019 - Deloitte Technology Fast 50
  • 2020 - Financial Times High-Growth Companies Asia-Pacific 500

The focus of the role

Car Next Door is looking for a Sales Assistant to help assisting our members with inquiries made via Texts, Zendesk, Calls and Chat. You’ll be positive, confident and a results-driven individual with proven experience in managing sales administration. This is a full-time contract role (working remotely), reporting to our Owner onboarding Team Lead. You’ll be responsible for ensuring that our owners have all the information that need to get their cars up and running with Car Next Door!

What you’ll be doing:

  • Processing pre and post car installation administration tasks.
  • Responding to inbound texts, emails, and chat message.
  • Converting inbound and outbound sales phone inquiries and managing sales reschedules.
  • Converting leads over chat, text, Phone and email.
  • Triaging and resolving internal sales requests via slack.
  • Managing sales campaign responses.
  • Team Administrative tasks.

What you’ll bring:

  • 2+ years experience in a similar role.
  • Strong English verbal and written communication skills.
  • High-level proficiency in Excel (Google sheets), Word (Google docs), and Gmail.
  • Proven experience managing chat or text sales. 
  • Experience in conducting Inbound and outbound phone sales calls.
  • Experience liaising with an Australian customer service base preferable.
  • Lead management experience.
  • Strong administration skills.
  • Good attention to detail and the ability to prioritise work appropriately.
  • You will need to have a natural connection with our Company Values.

Why you will want to join the Car Next Door team

You will have a great set of tools to use, and plenty of autonomy to drive change and see the results of your work

We are growing rapidly - you will have the chance to contribute to this growth and excel in your career, and giving you a say in the future direction of the company

Opportunities for flexible, remote work

Strong career growth and learning opportunities 

Be part of a small, energetic and collaborative team that’s open to new ideas and ways of working 

We´re making a difference to the future of personal transportation in Australia

Participate in our Employee Wellbeing program (including 3 free sessions with a counsellor and access to a Mental health hotline)

Access to our Covid Financial Assistance program, providing financial support to those affected by the pandemic.

Apply now to be considered for this amazing opportunity!

Apply now

We are only accepting applications that have completed this form.

Please Note we do not accept applications via 3rd party recruiters or others businesses. We are not liable for any fees incurred assumed or otherwise and fully reserve the right in the absence of a mutually agreed (receipt of terms of business does not imply agreement) contract to approach any persons we believe are suitable for the role or our business.

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Car Next Door Australia Pty. Ltd. 2011–2022 ©
ABN 53 163 596 530