Terms of Use

Membership Agreement

Membership Agreement

This is the agreement that you enter into when you join Car Next Door. It includes the rules that helps our community of car-sharers run smoothly and safely. It also sets out the terms and conditions of the insurance coverage that protects you when you rent a car.

Golden Rules

The Golden Rules of borrowing your neighbour’s car

Neighbour-to-neighbour sharing works because our members treat each other, and each others’ cars, with kindness and respect.

Owner Supplement

Owner Supplement to the Membership Agreement

This sets out the terms and conditions that are relevant to members who rent their vehicle out through the Car Next Door platform, and details the insurance coverage for the vehicle.

Our policies

Our policies

The Damage Policy explains how we deal with damage to vehicles.

The Fees and Penalties Policy sets out the fees that apply in the unlikely event that a member does the wrong thing.

The Privacy and Credit Reporting Policy explains how we hold and use your personal information and exchange information with credit reporting bodies.

The Dispute Resolution Policy explains the process for handling any disputes members may have with us or with another member.