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Car Next Door Terms of Use

Like any community, we have rules to keep everyone safe and happy.

Membership Agreement

Membership Agreement

This is the agreement that you enter into when you join Car Next Door. It includes the rules that helps our community of car-sharers run smoothly and safely. It also sets out the terms and conditions of the insurance coverage that protects you when you rent a car.

Read the membership agreement

Owner Supplement

Owner Supplement to the Membership Agreement

This sets out the terms and conditions that are relevant to members who rent their vehicle out through the Car Next Door platform, and details the insurance coverage for the vehicle.

Read the owner supplement

Our policies

Our policies

The Damage Policy explains how we deal with damage to vehicles.

The Fees and Penalties Policy sets out the fees that apply in the unlikely event that a member does the wrong thing.

The Privacy and Credit Reporting Policy explains how we hold and use your personal information and exchange information with credit reporting bodies.

The Dispute Resolution Policy explains the process for handling any disputes members may have with us or with another member.

Our partners
Caltex

We partner with Caltex to make it simpler and easier for our members to access low-cost local cars.

Hyundai

We partner with Hyundai to create a sustainable future for transport. Learn more about our collaboration.

Green Fleet

We proudly support Greenfleet and offset the CO2 of every trip. Learn more about our carbon offsetting policy.

Car Next Door Australia Pty. Ltd. 2011–2018 ©
ABN 53 163 596 530