Well i’m pretty sure that i have been a regular customer in my life but today i was really frustrated with this company .
Me and my friend were going to have a nice holiday with an important private appointment by using this vehicle , but we couldn’t make it . Because the vehicle had mechanical issue about flat tire. Well we didn’t know it before someone informed me that this vehicle had a flat tire while we on the trip at HIGHWAY !! It means i may have had a car accident , if they didn’t tell me about this. Basically i took pictures of vehicle quickly before we get on it ,otherwise we were going to be late on the appointment. We were supposed to be hurry, so we just focused on trying to find some vehicle’s damaged like some stains or headlights’s broken when i took pictures of it.
I didn’t expect anything like flat tire at that moment, you know it’s a common sense!! Who is going to lend someone their car with flat tire???
Unfortunately I stopped the car and we were waiting for almost 40mins when mechanic came. Of course we were super late for an appointment, waisted time and ruined my holiday too.
Thanks for taking the time to give some feedback. It's unfortunate that you were not thorough enough to check something as obvious as a flat tyre before you accepted the car.
Of course nobody would lend someone their car with a flat tyre. The tyre was not flat when I parked it where you picked it up the night before, hence the requirement to check the car over before you accept it on your booking. You ate right, it is basic common sense.
As the owner of the vehicle it is disappointing you drove the car quite a distance with a completely flat tyre, damaging the tyre beyond repair and the alloy wheel. Please make sure you check the next car you rent thoroughly, before you damage yourself or another person's car in the future.