Our team works hard every day keeping our platform safe and secure and providing our members with the great service they've come to expect from Car Next Door. Here's how we've built a platform you can trust.
We run credit checks and ID checks to verify members' identities using face ID technology.
Cars are covered during every trip by our comprehensive insurance for damage, third party damage, theft, hail, flood and fire.
Our team is standing by to help with issues or questions that may arise. Roadside assistance is there if you need it.
Our community is made of individuals and we celebrate them all. We encourage people to be their genuine, authentic selves and to treat others with respect.
At the end of each trip Borrowers and Owners review each other, so you can see what others thought of each car or Borrower.
We monitor members' behaviour and warn or permanently ban anyone who doesn't act in the best interests of our community.
Payments are processed using bank-level encryption and card details are stored securely by our payment provider, Stripe.
Trust builds as we get to know each other. Each member's profile shows the trips they've taken and reviews other members have left for them.
We require owners to keep their cars registered, maintained and roadworthy. The cars are covered during every trip by our comprehensive insurance.Borrow cars >
We screen all Borrowers and remove members who don't abide by our Community Guidelines. Plus your car is fully covered by our comprehensive insurance whenever it's with a Borrower.Rent out your car >
We partner with Caltex to make it simpler and easier for our members to access low-cost local cars.
Car Next Door Australia Pty. Ltd. 2011–2021 ©
ABN 53 163 596 530