Our team works hard every day keeping our platform safe and secure and providing our members with the great service they've come to expect from Car Next Door. Here's how we've built a platform you can trust.
We run credit checks and ID checks to verify members' identities using face ID technology.
If your car is damaged or lost during a booking and the responsible Borrower doesn’t pay, we will. Terms & conditions apply. Learn more
When you book a trip, you’re covered by Mobility Mutual with damage and loss protection that’s designed for peer-to-peer car sharing. Learn more
Our team is standing by to help with issues or questions that may arise. Roadside assistance is there if you need it.
At the end of each trip Borrowers and Owners review each other, so you can see what others thought of each car or Borrower.
We monitor members' behaviour and warn or permanently ban anyone who doesn't act in the best interests of our community.
Payments are processed using bank-level encryption and card details are stored securely by our payment provider, Stripe.
Trust builds as we get to know each other. Each member's profile shows the trips they've taken and reviews other members have left for them.
We require owners to keep their cars registered, maintained and roadworthy. All trips include damage and loss cover.
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We screen all Borrowers and remove members who don't abide by our Community Guidelines. All bookings come with damage cover and we're on hand to help with any issues.
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We partner with Ampol to make it simpler and easier for our members to access low-cost local cars.
We partner with Hyundai to create a sustainable future for transport. Learn more about our collaboration.
We proudly support Greenfleet's carbon-reducing reforestation projects. Learn more about our carbon reduction policy.
Car Next Door Australia Pty. Ltd. 2011–2022 ©
ABN 53 163 596 530
