Our community is built on
Trust and Safety
Our team works hard every day keeping our platform safe and secure and providing our members with the great service they've come to expect from Car Next Door. Here's how we've built a platform you can trust.
Car sharing you can depend on
Member screening
We run credit checks and ID checks to verify members' identities using face ID technology.
Comprehensive insurance
Cars are covered during every trip by our comprehensive insurance for damage, third party damage, theft, hail, flood and fire.
Dedicated 24/7 support
Our team is standing by to help with issues or questions that may arise. Roadside assistance is there if you need it.
Respect for everyone
Our community is made of individuals and we celebrate them all. We encourage people to be their genuine, authentic selves and to treat others with respect.
Designed with security in mind
Community reviews
At the end of each trip Borrowers and Owners review each other, so you can see what others thought of each car or Borrower.
Smart community management
We monitor members' behaviour and warn or permanently ban anyone who doesn't act in the best interests of our community.
Secure payments
Payments are processed using bank-level encryption and card details are stored securely by our payment provider, Stripe.
Member profiles
Trust builds as we get to know each other. Each member's profile shows the trips they've taken and reviews other members have left for them.
Whether you borrow or share, your safety is our priority
Borrowing cars
We require owners to keep their cars registered, maintained and roadworthy. The cars are covered during every trip by our comprehensive insurance.
Borrow cars >
Sharing your car
We screen all Borrowers and remove members who don't abide by our Community Guidelines. Plus your car is fully covered by our comprehensive insurance whenever it's with a Borrower.
Rent out your car >
